Avoid Scams and Bad Deals When Buying a Used Car
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A quality used car can be a good investment, but beware of shady sellers, predatory loans
Tariffs on vehicles and auto parts are expected to affect both new and used car markets in the coming months. For now, major auto companies have absorbed much of the impact on pricing, but uncertain market conditions could make it harder for consumers to identify dishonest sellers.
The Better Business Bureau received nearly 21,000 complaints about used car sales last year. Many of those came from buyers who purchased vehicles that later malfunctioned or failed inspections. Some shoppers also reported falling victim to scams while searching for used cars online. Others encountered lenders offering high-interest loans that appeared designed to lead to default.
To avoid issues when shopping for a used car, the BBB recommends doing research in advance and understanding your rights as a buyer.
What to do before buying a used car
– Start with the basics. Set a budget, research models and determine how you will pay. Go into the process informed and confident.
– Compare prices. Use resources such as Kelley Blue Book to understand the market value of the makes and models you’re considering.
– Explore all dealer types. Both new and used car dealers may offer used vehicles. Some include warranties or offer certified pre-owned programs.
– Check business reputations. Visit BBB.org to review a dealership’s profile, accreditation, rating and customer reviews.
– Use caution with private sellers. Individuals may offer good deals through online marketplaces or classifieds, but protections are limited. Fraudulent sellers may disguise themselves as private owners or attempt to sell damaged or stolen cars.
– Compare lenders. If financing, seek quotes from at least three reputable lenders before choosing one.
How to identify a quality used car
– Ask about the vehicle’s history. Request a report that includes previous inspections, maintenance and accident records.
– Inspect and test drive. Look for signs of damage and listen for unusual noises.
– Get an independent inspection. A licensed mechanic can uncover issues not included in the history report.
How to avoid scams
– Be wary after disasters. Floods and other events can result in damaged vehicles being resold before records are updated.
– Verify online sellers. Look up vendors at BBB.org. The BBB has received complaints from buyers who paid for vehicles that didn’t exist.
– Know your rights. The Missouri and Illinois attorneys general offer details on “Lemon Law” protections. Under an FTC rule, anyone selling more than five used vehicles annually must provide a Buyer’s Guide disclosing any known issues and conditions of sale.
– Get it in writing. Review all contracts carefully before signing. Ensure verbal promises, warranties and payment terms are documented. Clarify how the seller will communicate with you if payments are missed.
Don O’Brien is the regional director of the Quincy Better Business Bureau.
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